Yesterday, a new call centre agent was brought in to be part of this
jinx, shithole project, slotted to be a replacement to another agent who have thrown the towel.
As usual, the new recruits being employed by the company is something to be concern about. Here we have, newbies joining the company with ZERO technical experiences, and yet, they are being deployed in IT service support. Their reasons? Because some of the newly hired employees came from call-centre background, so they wish to tap on the experiences of these recruits to salvage the account.
If you do not have any experience on the IT field, how on Earth are you going to salvage the situation that demands technical expertise sometimes; to the point of extreme stupidity or madness that I must say, happening all the time.
Sigh. Anyway, this guy, is formerly a call-centre agent that handle with insurance policies. Yes, an INSURANCE POLICY CALL CENTRE AGENT. Zero technical experience. But his linguistic is quite good. I think that’s natural, if you need to relate to the customers about the type of insurance policies that his previous company is offering.
So during the break, I had to accompany him downstairs to make his work badge and during the long wait, I decided to ask him about his background, etc etc.
It turns out that he came here due to recommendation from his wife, who already work with the company for barely 3 months but supporting a different project. He was based in India and only got married last November. Thinking about how closely it appears, I was thinking out loud, how he get to meet his Singaporean wife.
He replied that theirs was an arranged marriage. To him, its nothing abnormal. As if sensing that look in my eyes, he replied that we the locals have the feeling that arrange marriage is the concept of Indian society but said that arranged marriages use to happen even in the Victorian age.
Which makes me ponder the whole day after. Some people are fortunate enough to have found their soul-mates while others have their soul-mates selected for them. Some people reason that only the person who is to marry can decide whom s/he wishes to spend the rest of his/her life with, which leads to a successful marriage.
On the other hand, people of South Asia and the Middle East claim that the elders of the family have the final say over the marriage for they have seen the world and know that a successful marriage is not just a uniting of two people, but of two families.
Which makes me wonder. What should be the basis of the marriage ? Love or social norms?
In our country we are having both love and arranged marriages. If we start comparing love and arranged marriages we will see that both has certain pros and cons. But the common factor in both the concept is physical attraction.
For me, I believe that there are certain things, which are found in love marriages and not in arranged. Like spending time together and getting to know each other. Because when you have decided to spend the life together it is important you know the person.
I think that love marriages offer more independence and freedom as compared to arranged marriages since both of them knows each other so the social pressure and family pressure is less. If you know somebody before marriage it allows partners to have better respect and understanding for each other’s needs and desires. In love marriages expectations are more compared to arrange marriages, as they know each other and want their partner to act in the best possible manner.
Arranged marriages, offer more protection, security to the women. As the parents decides the family. Parents make use of maturity and wise decision while choosing suitable spouses for their children. The mature decision of parents sometimes helps to make the right choice. But I don’t think that arranged marriages are ideal marriages. Even in an arranged marriage there is a different sort of social pressure.
So it’s not just about initial love and attraction it needs a lot of dedication and effort to sustain a marriage. After all you should be happy with your life partner irrespective of love or arranged marriage. 🙂